This is my attempt to test the blog function. I’d like to have a blog “section” appear as a tab in the menu — and have recent topics appear in…Read More →
Customers are why we’re in business
Whether our customers are students, patients, clients of services, consumers of goods, or partners to another customer – our businesses exist because of them.
Customers pay the bills — and we’ve got to keep them happy.
Business advises, services, provides solutions, and creates great products for the success of our customers.
With the ever-shifting footing in markets, competition, technology, social media, and regulations, it is more and more important to operationalize a mindset centered on the customer – and on the people that make your business work for them.
I’m here to help you do that.
Let’s jump in together — to figure out the optimal context-specific, industry-specific team, mindset, and functions you need to create a culture and operationalize a strategic model that will keep you focused on the customer and guarantee you weather the change we all know is coming.